FAQ:How to shop in Formax420.com

Answers to your Questions


What Shipping Methods Are Available?

We provide Expedited shipping by DHL, Fedex, UPS and other commercial shipping companies and Free shipping method by USPS, Post NL and other Internation post methods. Please view more details in our shipping policy page.

Do You Ship Internationally?

Of course, we ship parcels worldwide. We have listed all the countries which customers could make orders in our site directly in our shipping policy page. If you can’t find your country  in the list, please don’t worry, please contact us directly or send a message to info@forma420.com. We will calculate the total shipping cost for your order.

How Long Will It Take To Get My Package?

We listed the estimated delivery date for different countries in the shipping policy page.

We ensure all free shipping parcels delivered in 30 days and if you don’t receive it in 30 days. Please contact us directly or send a email to info@formax420.com.

For customers outsied USA and Canada, we highly recommend you to add this service in your order so that we can both have the full tracking information which can help us locate the parcel exactly and calculate the estimated delivery date.

What Shipping Methods Are Available?

After you make an order successfully, you can track your order status and  shipping information in “My Account” Page or in the page called “Track My Order”.

We will also send you an email with tracking website to you after the parcel shipped


What Payment Methods Are Accepted?

We currently receive credit cards, paypal and other local payment or E-wallet in our site. See this page to find more details about payment methods in our site.

Is Buying On-Line Safe?

We use the least SSL Encryption Technology to safely transmit your personal and credit card information via our system.ALL orders are processed through a secure checkout system provided by Paypal when you make an order.

For additional security and to give you more confidence when shopping online with us,we use Verified by Visard and MasterCard®SecureCode.These services enhance security against unauthorised use of your credit or debit card when shopping with us.

Any other questions about shopping security you can find in our terms and condition page.


Do I need to creat an account to place an Order?

We support guest order in our site. You can also track your order with your email address and order ID. But we highly recommend you to creat an account in our site since you can view order history, collect reward points which can reduce the cost of your later orders, receive our least special offers and so on.

How Can I Cancel Or Change My Order?

If you need to cancel the order or change the order details if the order was unpaid, please edit your order in My Account page directly.

If the order was paid successfully, please contact us or send your request to info@formax420.com.

Do I need to creat an account to place an Order?

Find your products you like in the shop page and click the “add to card” in each product page you want . After that, click the process to check out and choose the payment method you want in check out page.Fill the shipping address in that page and then you can check out in our site with credit cards directly or will direct to Payssion.com with other E-wallet payment methods if you want.

You will find you order in My Account page after checkout successful.

How Do I Track My Order?

You can track your order in Track My Order page or My Account page. You can find the tracking information of your order in these pages directly without turning to other sites.

Who should I to contact if I have any queries?

You can contact us directly or send your requests to info@formax420.com. We promise to response in 24 hours.

How Can I Return a Product?

please view this page to find more details about our return and refund policy.

Any unanswered questions? Contact Us